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Cancel Policy



Cancellation terms: 
If your reservation is cancelled more than 10 weeks prior to arrival date then we will refund 90% of the paid deposit. If the reservation is cancelled less than 10 weeks prior to the arrival date then we will do our best to re-let the apartment & refund 90% if this is achieved.

There is no right to the return of any payments made after the payment of balance, but in the event of cancellation (no less than 14 days prior to arrival date) we shall endeavour to re-let the accommodation & refund the balance payment to you.

Covid 19:
In the case that the State of Croatia closes their border due to Covid 19 to other specified countries, then a full refund will be given for accommodation. We reserve the right to not invoke this clause until 7 days prior to your arrival date. In the case that an event cancels, stating Covid 19 as the reason for cancellation,  but that  the State of Croatia allows travel to Croatia then refunds for accommodation will not be applicable and your booking will remain valid and you will be able to stay at The Garden Resort.

Force majeure: 
We will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connection with any accommodation, transportation, or other travel services resulting directly or indirectly from any occurrences or conditions beyond our control, including but not limited to acts of terrorism, acts, strikes, theft, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule.


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